Privacy Policy

Effective Date: 15 January 2025
borylenaxiva is committed to protecting your personal information and ensuring transparency about how we collect, use, and safeguard your data. This privacy policy explains our practices in accordance with Australian privacy laws, including the Privacy Act 1988 and Australian Privacy Principles.

Information We Collect

We collect various types of information to provide you with comprehensive financial analysis services and educational resources. The information we gather helps us deliver personalised liquidity and solvency analysis that meets your specific business needs.

Personal Information

  • Full name and contact details
  • Email address and phone number
  • Business name and ABN
  • Professional qualifications

Financial Data

  • Financial statements and reports
  • Cash flow information
  • Balance sheet data
  • Industry benchmarking data

Technical Information

  • IP address and browser type
  • Device information
  • Usage patterns and preferences
  • Session duration and interactions

How We Use Your Information

Your information enables us to deliver high-quality financial analysis services and maintain the educational standards our clients expect. We process your data for specific, legitimate purposes that directly benefit your business understanding.

Service Delivery

We use your financial data to conduct thorough liquidity and solvency analyses, generate comprehensive reports, and provide industry-specific insights. Your contact information allows us to deliver results and maintain ongoing communication about your analysis requirements.

Educational Content

Personal information helps us customise educational materials to match your experience level and industry focus. We track learning progress to recommend relevant courses and ensure you're getting maximum value from our training programs starting in September 2025.

Communication

We use your contact details to send important updates about your analyses, notify you of new educational opportunities, and respond to your enquiries. All communications are professional and directly relevant to our services.

Data Storage and Security

We maintain robust security measures to protect your sensitive financial information. Our data protection approach combines technical safeguards with strict access controls and regular security assessments.
  • All data is encrypted both in transit and at rest using AES-256 encryption
  • Financial information is stored on Australian-based secure servers
  • Access is restricted to authorised personnel who require the information for their role
  • Regular security audits and vulnerability assessments are conducted
  • Backup systems ensure data integrity and availability
  • Multi-factor authentication protects system access
We retain your information for seven years after your last interaction with our services, in line with Australian business record-keeping requirements. Financial analysis data may be kept longer if required for ongoing compliance or regulatory purposes.

Your Rights Under Australian Privacy Law

Access Your Information

You can request a copy of all personal information we hold about you. We'll provide this within 30 days and explain how we've used your data. There's no charge for reasonable requests.

Correct Inaccurate Data

If you find errors in your personal information, we'll correct them promptly. This ensures your financial analyses remain accurate and your educational records are up to date.

Withdraw Consent

You can withdraw consent for marketing communications or certain data processing activities. We'll respect your preferences while maintaining essential service-related communications.

Data Portability

Where technically feasible, we can provide your data in a structured format that allows you to transfer it to another service provider if you choose to do so.

Information Sharing and Disclosure

We don't sell your personal information to third parties. We only share information in specific circumstances that directly support our service delivery or comply with legal requirements.

Service Providers

We work with trusted Australian service providers for cloud hosting, payment processing, and technical support. These providers are bound by strict confidentiality agreements and can only use your information for the specific services they provide to us.

Legal Requirements

We may disclose information if required by Australian law, court orders, or regulatory authorities. This includes compliance with ASIC requirements or responding to lawful requests from government agencies.

Business Transfers

If borylenaxiva is acquired or merges with another company, your information may be transferred as part of that transaction. We would notify you beforehand and ensure the new entity maintains the same privacy protections.

Cookies and Website Analytics

Our website uses cookies to improve your experience and help us understand how visitors use our educational resources. Most cookies are essential for basic website functionality, while others help us improve our services.
  • Essential cookies enable core website features like secure login and form submission
  • Analytics cookies track website usage patterns to improve user experience
  • Preference cookies remember your settings and customisation choices
  • You can control cookie settings through your browser preferences
We use Google Analytics to understand visitor behaviour and improve our educational content. This data is anonymised and doesn't identify individual users. You can opt out of Google Analytics tracking using their browser add-on.

International Data Transfers

While we primarily store data within Australia, some of our service providers may process information internationally. When this occurs, we ensure appropriate safeguards are in place to protect your information according to Australian privacy standards.
Any international transfers comply with Australian Privacy Principles and include contractual protections that maintain the same level of privacy protection you would receive if your data remained in Australia.

We review and update this privacy policy regularly to reflect changes in our practices and legal requirements. Significant changes will be communicated via email or website notification.

Privacy Questions and Concerns

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, we're here to help. Our privacy officer responds to all enquiries promptly and thoroughly.
Email
support@borylenaxiva.com
Phone
+61 435 965 050
Address
55 Boundary St
South Brisbane QLD 4101
You also have the right to lodge a complaint with the Office of the Australian Information Commissioner if you believe we've not handled your personal information appropriately.